Specialize in providing an Assessment of Client's Environment (ACE Assessment) which evaluates the efficiency of all procedures according to organizational goals. Lead the Management team in the day-to-day operations for continuity of care and services during a vacant position. Manage relationships with Clients, residents, families, partners, and vendors in the absence of the key leader. Own resident relations assuring quality care is provided on a continual basis which is consistent with the mission of the company, policies, regulations and budget objectives.

Ensure the day-to-day operations of a community continue so others can focus on their own jobs and/or hiring the right person to fill the vacant position. Conduct site visits or evaluate the Quality Management Program (QMP) for Regulatory Compliance. Train and Mentor Leadership Teams or other Team Members to achieve goals and objectives. Manage budget through development, implementation and monitoring of controls and cost containment programs. Implement timely corrections for cost overruns and spend-down for all departments. Ensure that the company runs with legality and conformity to established regulations while the key leader is on a much-deserved extended vacation or leave of absence. Support new, struggling, or time-consuming projects to be successful in developing plans of correction, policies/procedures, and other Operational requirements.

Iva has a passion for ensuring seniors live in a "safe" and "secure" environment at all times. She takes the time to get to know the specific needs of her clients, residents, their families, and her team members who care directly for those beloved seniors. She prides herself in developing successful tools to make the workflow organized, efficient, and in compliance with all regulations. She strives in Excellence at all times.